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Frequently Asked Questions

Everything you need to know about EEPA. Can't find what you're looking for? Contact support →

Getting Started
EEPA (Electrician Exam Prep Academy) is an online prep platform for electrician licensing exams, built around the 2023 National Electrical Code. You get 2,300+ practice questions, timed mock exams, flash cards, interactive study tools, and an AI study coach — all in one place.
Journeyman and Master electrician licensing exams. Most state and local exams are built on the NEC, and EEPA drills the code navigation, calculations, and theory those exams test. Always check your jurisdiction's candidate bulletin for its exact subject breakdown.
Everything is written to the 2023 NEC. If your jurisdiction still tests on the 2020 or 2017 edition, most material carries over — but a small number of tables and values changed between editions, so confirm which edition your exam uses before test day.
Yes — and that's by design. Most licensing exams are open-book, so knowing your way around your own NEC is part of the skill being tested. EEPA trains you to find answers fast; it doesn't replace the book.
Yes. EEPA runs in any browser — phone, tablet, or computer. Nothing to install.
Studying on EEPA
Practice questions by topic, a timed mock exam engine, Leitner-system flash cards, a glossary, formula sheets, electrical symbols reference, an interactive Ohm's Law Lab, a Conduit Fill Trainer, concept diagrams, and a performance dashboard that tracks your accuracy and Readiness Score.
They use the Leitner spaced-repetition system: cards you miss come back sooner, cards you know come back later. Your study time automatically concentrates on your weak spots.
A single number that combines your accuracy, topic coverage, and consistency to estimate how prepared you are. It updates as you practice, so you can watch it climb as you close gaps.
2,319+ questions mapped to 2023 NEC articles, each with its article citation.
I write them. Thirty-plus years as a signal technician and nights teaching electricians at Orleans Tech. Every question is written against the 2023 NEC and cites the article it comes from, so you can verify it against your own code book. If you find one that's wrong, flag it in the app — I look at every report myself.
Vicky — Your AI Coach
Vicky is EEPA's built-in AI study coach. Ask her code questions in plain English, have her explain why an answer is right or wrong, or let her point you to the drills that will move your score fastest.
Yes. Vicky is available on trial and member accounts. Trial accounts get 10 messages per day — the cap resets at midnight UTC each day, so you start fresh every morning for all 7 days of your trial. Members get 100 messages per calendar month, resetting on the 1st. That's plenty for focused study sessions, and the cap keeps response times fast for everyone.
Billing & Plans
Membership is $59/month. Every new account starts with a 7-day free trial, and there's a 7-day no-questions-asked refund after your first payment — so trying EEPA is risk-free.
Free accounts include the Glossary, Electrical Symbols, Safety mini-quizzes, the Ohm's Law Lab, Conduit Fill Trainer, Concept Diagrams, a preview of the Formula library, and up to 15 practice-mode questions per day. Membership unlocks everything else: unlimited practice, all three quiz modes (Practice, Exam, Flashcard), full timed Mock Exams, Flash Cards with Leitner spaced repetition, the complete Formula library, the NEC Tables guide and NEC Links collection, your Study Plan, Achievements, the baseline diagnostic with your Readiness Score, and Vicky the AI tutor (100 questions/month).
Hit Upgrade Now from your dashboard. Payments are processed securely by Stripe — all major cards accepted. You never enter card details on EEPA itself.
Go to Settings → Manage billing and click Cancel plan in the Stripe portal. You keep full access through the end of your current billing period.
Yes — 7 days, no questions asked. If EEPA isn't the right fit, email demetrius@eepa.io within 7 days of your first payment and we'll refund you in full.
Yes — the 30-Day Pass Guarantee: put in the work and pass your licensing exam on the first try, or get your subscription payments back (up to 3 months). Qualifying takes four things: reach “Exam Ready” status (88%+ readiness score), pass 5 full qualifying mock exams, hold an active paid subscription for at least 30 days, and sit your exam within 60 days of your last active day. First attempts only. Full terms →
Account & Access
Use the password reset link on the sign-in page. If that doesn't fix it, message us through the chat bubble or the Get Help page and we'll get you back in.
Accounts are tied to the email you signed up with — they're individual and non-transferable. If you made a typo or lost access to your old address, contact support and we'll sort it out.
No — accounts are personal, and honestly, sharing one breaks the product: EEPA tracks your accuracy, schedules your flash cards, and scores your readiness. Two people on one login wreck each other's study data. Prepping as a class or a company? Email demetrius@eepa.io about group access.
Support
Three ways: the chat bubble in the corner of every page (fastest), the Get Help form, or email demetrius@eepa.io. We reply within 24 hours, and billing issues get priority.
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